Frequently Asked Questions

Below are some commonly frequently asked questions that our #SADDITYBABES have.
If you have other questions, please just reach out to us at info@sosaddity.shop

SHIPPING + DELIVERY

Please allow 2-3 BUSINESS DAYS for processing and shipping of bundles, frontals, and uncustomized wigs.

READY SADDITY UNITS will ship next business day. Tracking numbers will be sent via email. Please make sure all shipping info is correct at checkout.

 This option is for custom units and ONLY offered for Saddity Babes within a 15 mile radius of 75249. Please do not select if you are not within the Dallas area. Pick-ups and drop offs placed after 8PM will be available next day. Any orders placed before will be same day. Payment is due before picking up or dropping off. An additional $20 fee will be added at checkout for all drop-off orders. An ID matching customer information is required for both pick-up and drop offs. Payment is due beforehand.

ALL SALES ARE FINAL.

Due to the nature of our products, their will be no exchanges and no exceptions.

HAIR CARE

Absolutely!

For the best results, we recommend visiting a professional.

Anything higher than 50 volume is not recommended.

We highly recommend Pantene as it is the best product to use when washing all of our textures.

For our curly hair we use and recommend Lottabody products.

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